Position Summary: The Parent Coach will provide supportive services to families including prenatal and postpartum home visits, parent education in the areas of prenatal and postnatal care, breastfeeding, parent-infant attachment, child development and other related topics. The Parent Coach will also identify client strengths, needs, barriers, and risks, and facilitates linkages to community services and resources as needed.
- Works closely with the Welcome Baby Nurses, other Parent Coaches, Supervisors, and other staff to provide a continuum of services.
- Works, as part of an interdisciplinary team, with families to ensure the health, safety and security of the new mother and baby.
- Develops trust and rapport with clients and provides support using an empathic and client centered approach.
- Adheres to all program guidelines, policies, and protocols and actively works toward achieving the goals of the program.
- Conducts prenatal and post partum visits in the home or over the phone with fidelity to the Welcome Baby Program Model.
- Effectively conducts required client assessments using standardized tools for maternal depression, parent-infant attachment, social support, developmental milestones, and home safety, as well as other non-standardized client assessments.
- Identifies client strengths, needs, barriers, and risks; and links families to community services and resources.
- Provides education to parents on maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning, child development and other related topics using a client-centered approach.
- Distributes and review with families the First Five Kit for New Parents.
- Observes and evaluates feeding and provides consultation on breastfeeding.
- Observes parent-infant attachment and infant behavior.
- Assists families in establishing a medical home, following-up on well-child visits, and identifying health insurance coverage, if necessary.
- Refers families to intensive home visitation services, as needed.
- Attends and participates in all staff meetings, bi-monthly group reflective supervision, and weekly individual reflective supervision with Clinical or Team Supervisor.
- Attends and completes all trainings, including successful completion of CLE training.
- Completes all needed paperwork for each client in a timely, complete, and organized manner, including clear and well written progress notes.
- Completes required data entry for each client in a timely manner.
- Other duties as assigned.
Education/ Experience/ Skills
- Bachelor’s Degree preferred in child development, social work, psychology, human development, public health education, social studies, anthropology, human services, women’s studies or related field with at least one year of experience in maternal and child home visitation, or Child Development Associate (CDA) or AA degree with maternal and child health experience and at least two years of experience in maternal and child home visitation.
- At least one year of experience in maternal and child home visitation.
- Must complete Certification Lactation Educator (CLE) training within six months of hire, or Certified Lactation Consultant (CLC) or International Board Certified Lactation Consultant (IBCLC/RLC).
- Must complete 100% of Welcome Baby training within one year of hire.
- Ability to function as a member of a multidisciplinary team with the ability to assess families across a broad spectrum of areas, recognizing professional boundaries and the need for consultation from other disciplines.
- Ability to adhere to all program guidelines, policies and protocols and actively work toward achieving the goals of the program.
- Ability to conduct strength based family assessment across a broad spectrum of areas using a validated, standardized tool administered in the prescribed manner.
- Empathy, warmth, and the ability to establish ongoing supportive relationships with families from diverse backgrounds.
- Experience working with families from diverse age, cultural, and ethnic backgrounds.
- Knowledgeable about local community resources.
- Familiarity with the effects of depression, perinatal depression, domestic violence and parental alcohol and/other substance abuse on family health, child development, parenting, and general functioning.
- Knowledge of normal fetal, infant, and toddler development; prenatal and child health requirements; and early childhood education best practices.
- Very effective verbal communication and engagement skills to build trusting relationships with families of young children.
- Effective written skills to articulate concepts/ideas in notes and reports.
- Effective organization and time management skills and the ability to maintain accurate and complete records in a timely manner.
- Culturally sensitive and knowledgeable of the community that will be served.
- General computer skills including MS Word.
- Bilingual English/Spanish required; must have a reliable automobile for use on the job (mileage to be reimbursed); valid driver’s license, satisfactory driving record and proof of insurance; TB clearance, to be renewed every two years.
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