Case Manager

FamilySource Center, SW Los Angeles

Summary:  Provides intake/assessment and comprehensive case management services for individual clients and their families in the South-West Los Angeles region.


  • Provides intake/assessment, multi-benefit screening and comprehensive case management services for individual clients and their families.
  • Develop plans to address clients/families comprehensive needs, including need for housing, employment educational, health, mental services and others services.
  • Coordinate and identify appropriate resources and mainstream benefits that lead to permanent housing options for clients, such as, emergency shelter, subsidized housing Section 8, permanent supportive housing, affordable and market rate housing, and other housing.
  • Assist clients with housing applications, complete supportive and subsidized housing paperwork and advocate for clients with prospective landlords.
  • Serves as advocate to help client and family access and secure identified services.
  • Participates in community outreach activities and Special Events year round. Special events include but are not limited to VITA Tax Preparation, Backpack, Toy and Food Basket Distribution.
  • Connect and link client/family to FSC programs and activities, other El Nido services, and community resources to assist with meeting goals of improving Family Income and Academic Achievement
  • Meet and maintain caseload productivity requirements to meet program contract objectives.
  • Oversee and cultivate relationships with specific internal and external partnerships and programming activities assigned by Program Director.
  • Develops a service plan in conjunction with client/family based on assessments.
  • Maintains frequent contact with clients through appointments at the FSC and telephone conversations to follow through with programs, services and provide ongoing support.
  • Completes required program documents and reports with accuracy and attention to detail.
  • Works with identified collaborative internal and external partners.
  • Engages and participates in regular staff meetings and trainings.
  • Initiate crisis intervention when crisis related incidents occur with clients or families at FSC.
  • Assists Program Director with special projects and events.

Education/ Experience/ Skills

  • Bachelor’s degree in social work, psychology, child development or a related field.
  • 1-2 years in relevant case management, social service experience preferred.
  • Proficient in MS word and Excel; accurate math skills; tying 45-50 wpm.
  • Bilingual/Spanish preferred
  • Ability to work some evenings and Saturdays (a minimum of 1 time per month).
  • Possession of a car, valid driver’s license, satisfactory driving record and proof of insurance.


  • Case Management: 1 year (Preferred)
  • Social Service: 1 year (Preferred)


  • Bachelor’s (Preferred)


  • Spanish (Preferred)

To Apply: Please mail or email resume and Employment Application

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